What our Customers say...

Water Damage Testimonials

Contacted Glenna to help me clean up after two bathrooms in the house backed up and overflowed.  Her team came out within hours and helped me to assess the situation.  Not only did they disinfect and help me dry out the affected areas of the house, but they also helped me find a plumber to fix the problem that caused the backup.  Her team was friendly and quick.  And they did a great job cleaning up and drying the house out.  I didn't have to worry about the clean up and could just focus on getting my family calm and back into their routine.

Jomar, is a caring field agent!  He has good people skills and works his job with integrity and more.

I recently was asked to watch over my neighbors home while she left on an extended 3 week holiday.  We share an adjacent wall.

Tomoe Clancy had major water leak from her toilet upstairs causing water damage upstairs and downstairs.   They called your company SERVPRO to help dry up the place.

Though I'm just a neighbor in charge of letting in your work crew in and out of the Clancy home, I was totally interested in your dry up process.

I mentioned to Jomar I had a problem too. He agreed to come over to my home and access the water damage. He also took a moisture reading.  

Jomar was helpful in explaining what the process was and how the process works with machines. He also reported that your company will follow through whether it took 2 weeks or more.... the dehumidifier and blowers would run until the moisture readings were correct.   He has been here 3 different times to monitor and evaluate my neighbors house.  Today he removed remaining equipment.  The Clancy job is now finished.

I'm just a bystander impressed with this operations manager

 
Our family wants to say thank you very much to Mr. Chase Blondin. His attitude and quality of work was excellent. We strongly recommend him for solving problems that come from flooding that damages your home.
 

This is the second time Joe came out to my house to help us out.

The first time I had a flood downstairs. Joe was very professional and fast in cleaning the mess.

The second time I called was today, a Sunday - he came out as soon as he could.

We really appreciate his timeliness, patience and professionalism during these stressful situations.

I highly recommend him. Knock on wood - I won't need him again, but if I do I would definitely call Joe!

I live in a high rise in downtown and got flooded when my upstairs neighbor left his bath running. Andy answered immediately and sent Jomar to handle my case. Jo provided excellent service. Kept me updated all along the way and made a really stressful situation a little more manageable. He dealt directly with my insurance regarding the extraction, cleaned up after he left, and always showed up or called when he said he would. Excellent! Would definitely use them again (tho hope I never have to

Jomar, Zack and Joel,

Thank you for everything! I really appreciate all the help cleaning the mess. I could have never taken care of it on my own. The water was everywhere and you guys came in and took care of it, my home looks better now than it did before my pipe broke.

 Mahalo!

 Jomar, and Chase were both excellent as project managers and Rico and Wally were both very hard workers too. Your team was excellent and kept me laughing during a difficult time which helped make the longs days better!

Also, Jo would touch base with me daily that was a plus!

Andy and Glenna Maras, the owners did a great job with a recent challenge with my home and were professional, friendly, clean and communicated well every step of the way. I highly recommend their company if you ever have the unfortunate need for this type of service. truly appreciate their attitude and work.

Andy did a great job for me here in my home. I was nervous about letting somebody cut up my sheet rock in my living room after I had a flood. Andy really new what he was doing and left me feeling very comfortable with the whole mitigation process.

SERVPRO came after my toilets backed up from my neighbors apartment. WHAT A MESS! They came in and clean it up. Smelly, gross mess all gone. I couldn't even start to clean that up my self. NO WAY! Whole house smells better now than ever before.